|About Us Voices from the Shadows Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
PO Box 2
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
Payment is via Paypal. If you are shopping from North America or anywhere else, place your order and Paypal will convert the transaction to US Dollars or your own currency.
We accept Mastercard, Visa and most major credit cards plus most Debit cards, Maestro, Switch etc but not via the shopping trolley on our site. If you wish to give us your card details securely, e-mail us first at email@example.com and we will advise you accordingly. We do not charge for any method of payment we accept.
If you have any problems, just e-mail us and we will resolve them for you. If you find by 'cutting and pasting' your order and then sending it as an e-mail, that's fine. We can calculate the order and send you a Paypal invoice.
|Shipping And Handling This depends on the weight of the order and will vary, depending on whether you wish the order to be insured or not.|
|Delivery Schedule Delivery - No matter where you are, we try to post same day or next day - service is a big part of our business.|
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us at firstname.lastname@example.org, alternatively, you can call on (01964) 631457 (International +44 (1964) 631457 or fax us on [01964) 631458 or write to us at:|
PO Box 2
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|